Client:
Medical center in the eastern United States, part of one of the largest facilities in the nation’s hospital system.
Savings:
$145,000 yearly reduction in telecom expenditures
Solutions:
- Performed a PBX traffic study; disconnected unused circuits & trunks
- Replaced high-rate local service (local exchange) provider to achieve more favorable rates
- Review of long distance billing and remove numbers not belonging to client
- Corrected billing errors on long distance carrier line charges and obtained credits
- Performed “post” audit to ensure billing was correct
Client:
One of the largest North American based independent oil and gas producers, with services worldwide
Savings:
32% reduction in monthly wireless costs
Solutions:
- Implemented Excalibur-Wireless Management Solutions package
- Billing converted to electronic media, placed on web for review by managers/supervisors
- Reviewed plans for usage, overage, discrepancies, and reported to client
- Determined and implemented needed plan changes
- Negotiated contract(s)
Client:
The seventh largest bank in its home state (Southeastern United States), with a network of 43 locations
Savings:
$180,000 annual reduction in telecommunication costs
Solutions:
- Reviewed local, long distance, data and wireless services
- Identified and moved employees to more cost effective wireless plans
- Negotiated new long distance contracts
- Moved long distance calls from switched to dedicated service
- Negotiated higher discounts with local and data service providers
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Client:
Regional medical center (central United States) serving bordering states since 1919, with nearly 500 employees, and 50 physicians in 22 medical specialties
Savings:
More than $43,000 in yearly savings (annual cost reduction of 41.7%)
Solutions:
- Reviewed long distance and local services to verify rates, identify services, consolidate billing, and determine areas for cost reduction
- Analyzed Avaya PBX for future growth needs and areas for cost reduction & optimization
- Reduced cost of Avaya maintenance contract
- Negotiated PRI trunks and Caller ID
- Reduced number of PRI channels, Centrex access lines and CO lines
- Negotiated lower long distance and Centrex access line rates
- Reviewed Internet yellow pages services for un-needed services & cramming
Client:
One of the U.S. top 20 independent exploration and production companies (central United States), with approximately 1,100 employees worldwide, having operations in the US, Canada, Australia & Venezuela
Savings:
$30,000 annual reduction in wireless costs (22% per month), plus first year savings of 17% ($28,000) through contract re-negotiation
Solutions:
- Implemented Excalibur-Wireless Cost Management package
- Handled conversion of billing to electronic media
- Placed electronic billing on web for review by managers & supervisors
- Reviewed and reported findings/discrepancies to client
- Reviewed individual plans for usage, overages, etc.
- Determined and implemented needed plan changes
- Negotiated contract(s)
Client:
One of the world’s three largest ad conglomerates providing advertising, public relations, and marketing communications services globally, with offices in over 130 countries
Savings:
Over $600,000 refund for over-billing, plus $85,000 annual savings upon correcting cost rounding issues
Solutions:
- Reviewed long distance and data service invoices over a historical 2-year period
- Documented over-billings and billing discrepancies, reported findings to client and carrier, and obtained refunds for client
- Documented rounding issue, provided findings and analysis to client and carrier, and obtained refunds for client
- Obtained refunds for client
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